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0057FBR cannot find the original invoice

What it means

The FBR invoice number on the note does not exist at FBR.

Why it happens

  • The number was typed by hand and has a mistake.
  • The original invoice went to the practice (sandbox) FBR but the note goes to the real one, or the other way round.
  • The original invoice was never accepted.

How to fix it

  1. Do not type the number. Open the sent invoice and press "Return / correct this invoice".
  2. Check the Sender is in the same mode (sandbox or production) as the original invoice.

Open the invoice form

Ask us for help →

Based on our own sandbox tests. FBR can change its rules.